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About Us

An IT Partner You Can Count On

Techlocity team members working together
Techlocity technician helping a client
Techlocity support specialist on a call
Techlocity engineer at a workstation
2009Launched
99.75%Customer Satisfaction
24/7Support
88%First-Call Issues Resolved

IT Should Make Running Your Business Easier

Techlocity was founded in 2009 with a simple goal: remove the stress and complexity out of IT.

We saw businesses struggling with technology that was difficult to manage, unpredictable costs, growing cybersecurity concerns, and IT that wasn't keeping up with where their business was headed. So, we built Techlocity around a different approach—putting the client first.

In 2022, we became an employee-owned company. Every person you interact with has a personal stake in your experience, we're here to earn your trust and keep it.

An IT Partner You Can Count On

Great IT should keep your employees productive, your business protected, and your technology moving forward.

Since 2009, Techlocity has helped businesses remove the stress out of IT with 24/7 support, 88% of IT issues fixed on the first call, and a 99.75% customer satisfaction rate.

You shouldn't have to settle for slow support, recurring problems, or an IT provider that only shows up when something breaks.

You focus on running your business. We'll make sure your technology is ready to support it.

Leadership Team

The people behind Techlocity

Roger Underwood, President

Roger Underwood

President

With 25+ years of experience in technology and retail operations, Roger heads the company, leading the team to positively impact businesses with technology.

Dave Leonard, VP - Technology Services

Dave Leonard

VP - Technology Services

With several outstanding IT certifications including in server administration and networking, Dave enjoys tackling difficult IT-related issues and developing unique solutions to them.

Jeff Dukes, Lead Systems Engineer & Solution Strategist

Jeff Dukes

Lead Systems Engineer & Solution Strategist

As a sought after consultant with 20+ years of experience in tech solutions, Jeff's favorite aspect of IT is solving complex problems and creating cost-effective solutions.

Chris Rhynearson, Systems Engineer

Chris Rhynearson

Systems Engineer

As an IT expert, Chris specializes in designing, implementing, and maintaining efficient IT solutions for our clients, ensuring optimal system performance and security.

Cory Knoblett, Service Desk Manager

Cory Knoblett

Service Desk Manager

Having spent years at a large tech company, Cory has 10+ years of IT management experience in leading an exceptional work environment where client satisfaction comes first.

James Montague, VP - Client Services

James Montague

VP - Client Services

James leads initiatives that ensure exceptional client experiences. With a proven track record in client relationship management, he fosters long-term partnerships with our valued clients.

Techlocity BBB Business Review
BBB Accredited Business

Better Business Bureau® has been the standard for ethics in business since 1912.

The BBB Accreditation Seals shows our commitment to integrity, ethical business practices and customer service.

View our BBB Business Profile
Techlocity – Indiana's Best Places to Work, indianachamber.com, February 2025
Award-winning team

Marked for excellence: Indiana's Best Places to Work in 2025

Big news—we've officially been named one of Indiana's Best Places to Work in 2025!

This recognition isn't just a badge. It's a reflection of the culture we've built, the people who power it, and the trust our clients place in us every day. When a team feels supported, they go the extra mile—and that's exactly what our clients experience every day.

We've helped hundreds of businesses just like you.

Don't just take our word for it–see what our clients have to say about us.

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