Voice over Internet Protocol (VoIP) projects are great way to leverage your IT investment. They improve telephone call quality and lower month to month costs for local and long-distance calls. The process is easier than you think, and our team of experts can make the transition effortless. If you would like to explore how a VoIP project can improve your bottom line, please use one of the convenient ways in the Let’s Start a Conversation section below to contact us.
HOW WE APPROACH VOIP PROJECTS.
STEP 1 – DISCOVERY
Our team conducts an initial discovery meeting prior to phone installation to verify the Internet connection as well as all network equipment, including servers, switches and paging systems.
STEP 2 – INSTALLATION
As part of the installation, we provide any necessary cable drops for IP phones to provide connectivity to the network. We also can procure and install any necessary hardware, licensing and software for the VoIP system – including all IP configuration, assembly of network switches, phones and phone servers.
STEP 3 – OPTIMIZATION
Once the hardware is installed, we work with you to diagram your call tree and network including: creating ring groups and auto attendants, configuring phone lines, and setting up system schedules, voicemail and conference calls. We also provide onsite training for your team members.
STEP 4 – LAUNCH
Finally, our team ports your existing numbers to the VoIP equipment, tests the inbound and outbound calling, call routing as well as 911 access. We always staff your site with an engineer the day following the system deployment for on-hand support and immediate assistance.