Voice over Internet Protocol (VoIP) projects are great way to leverage your IT investment. They improve telephone call quality and lower month to month costs for local and long-distance calls. The process is easier than you think, and our team of experts can make the transition effortless.  If you would like to explore how a VoIP project can improve your bottom line, please use one of the convenient ways in the Let’s Start a Conversation section below to contact us.

HOW WE APPROACH VOIP PROJECTS.

STEP 1 – DISCOVERY

Our team conducts an initial discovery meeting prior to phone installation to verify the Internet connection as well as all network equipment, including servers, switches and paging systems.

STEP 2 – INSTALLATION

As part of the installation, we provide any necessary cable drops for IP phones to provide connectivity to the network. We also can procure and install any necessary hardware, licensing and software for the VoIP system – including all IP configuration, assembly of network switches, phones and phone servers.

STEP 3 – OPTIMIZATION

Once the hardware is installed, we work with you to diagram your call tree and network including: creating ring groups and auto attendants, configuring phone lines, and setting up system schedules, voicemail and conference calls. We also provide onsite training for your team members.

STEP 4 – LAUNCH

Finally, our team ports your existing numbers to the VoIP equipment, tests the inbound and outbound calling, call routing as well as 911 access. We always staff your site with an engineer the day following the system deployment for on-hand support and immediate assistance.

VoIP Services: How They Can Help Your Business

Communication is vital for any business. You need to communicate with your staff, and your customers need to be able to communicate with you. Running a successful business requires many important decisions, and one of these decisions is what phone system you will utilize. Many businesses are turning to VoIP phone services because they are flexible, scalable, and affordable. When working with Techlocity, we ensure we customize the perfect VoIP for your business.

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Why You Should Choose VoIP

The cloud VoIP system tends to be the smart choice for many small and medium-sized businesses looking to continue growing in the future. This system is reliable and can handle all aspects of communication for your business, both internally with your staff and externally with your customers.

There are many reasons to choose Techlocity VoIP, including:

  • Your VoIP services are hosted, managed, and maintained by a team of professionals for reasonable costs. In addition, we have partnered with 3CX and Telin systems to provide our customers with the very best in VoIP services. These services include full IVPIVR, voicemail to email, and native iOS and Android apps for mobile and backup, call queuing, and so much more.
  • Scalable IT services—As a business owner, you want to see your business grow in the future. VoIP phone services make this easy. Our experts at Techlocity can create a custom setup that will meet your future business goals. We can expand your VoIP server capacity within our infrastructure as a service (IaaS) capabilities. You’ll never have to worry about server capacity or fear that your operations will not be working at their total efficiency.
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Benefits of VoIP

VoIP phone services provide peace of mind that you are always going to have reliable communication. In addition, these services are flexible, allowing you to tailor your services to fit the true needs of your business with the option of introducing more services as your business grows. At Techlocity, we want to see your business grow, which is why we believe in this system. The system is scalable, making it easy to grow with your business. These services are also affordable, making them easy to work into any budget.

When it comes to some of the top benefits of VoIP phone services, some of the most popular include:

  • 24/7 support—Our service desk is available 24/7. This includes every day of the year, even holidays.
    • Call queuing for advance and complex calls
    • Status aware for call management
    • Voicemail to email
    • Web-based client for laptop and desktop
    • iOS and Android apps for mobile devices
    • Follow-me-anywhere call forwarding capabilities
    • Ring groups
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Why Trust Techlocity?

  • IT management—Not only do we manage all aspects of your IT needs, but we also work hard to be proactive. We are always looking ahead to ensure the success of your business. We strive to always be on the same page as you, providing you with reports and analysis to make informed business decisions. This IT management also means that we take numerous preventive measures to spot minoridentify problems before they become significant issues.
  • Reliability—We understand that issues rarely ever take place during regular business hours. This is why we provide 24/7 service, 365 days a year. We also have a real engineers available, meaning you’ll never have to deal with an automated call. Our staff
    maintains high levels of professionalism. We strive to be your trusted IT provider. We believe in giving our all for each business that trusts us with its IT services. We help with all aspects of your technological presence. We offer flexible coverage plans to ensure that you are getting the services you need at a price you can afford.

Industries We Serve

architecture

Architecture

engineering

Engineering

manufacturing

Manufacturing

transportation

Transportation

construction

Construction

non_profit

Non Profit

distribution

Distribution

real_estate

Real Estate

restaurants

Restaurants

retail

Retail

FAMILY OFFICES

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